Reset Windows 8.1 password?

Hello all,

Hope you can help

I have tried hirens bootcd and had no luck. I used an 8.1 install disc to get the command prompt and was able to create a new user, gain nt authority, change the password but it did not take effect.

Does anyone know why these options aren't working? Do you have another idea?

Thank you

I did not find the right solution from the internet
References :

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